Clefsy
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Plans and pricing

What Clefsy costs: the Solo, Encore and Ensemble plans, the free trial, texts and referrals.

Do text message reminders cost extra?

Text messages come with the Encore and Ensemble plans. On the Solo plan none are sent, and a payment link asked for by text goes by email instead. Each paid teacher adds to a monthly text allowance shared across the studio, with a daily cap; email and the app keep sending once a cap is hit. Texts go only to people who agreed to them (the texts box in their profile); everyone else gets email and the app.

Can I use Clefsy outside the US?

Yes. Studios anywhere can sign up and run their studio on the free Solo plan, with prices and card payments in their own currency, and any time zone. Paid plans and the free trial are for studios in the US and Canada, except Quebec, for now. Text messages reach US and Canadian numbers; everyone else gets email and app notifications. Your country is set in the first step of setup, and your currency there or under Settings → Profile; the currency locks once your studio has taken a payment.

What does Clefsy cost, and what’s included in the free trial?

Every studio in the US and Canada gets a 30-day free trial of everything, no card required (studios elsewhere start on the free plan). After that there are three plans: Solo (one teacher, the basics, for good), Encore ($10 a month: text reminders, outreach email, multiple events at once and the AI assistant) and Ensemble (Encore for every teacher, $5 a month for each one after the first, never more than $49 a month). Upgrade at Settings → Plan & usage.

How many texts and assistant messages have we used this month?

Open Settings → Plan & usage and look under This month. It shows the texts and assistant messages used against your plan; By teacher under the texts shows who sent them, and the ⓘ beside each explains how it counts. It resets on the first of the month.

What are the limits on each plan?

On Encore and Ensemble, each paid teacher adds 250 texts and 300 assistant messages a month, shared across the studio, up to 2,250 texts and 2,700 assistant messages once the bill reaches its cap. There is also a daily cap on texts. The Solo plan sends no texts and has no assistant. Every studio can store 2 GB of files, up to 10 MB for a document or photo and 25 MB for audio. Email reminders, receipts and invoices are never limited. When a limit is reached, only that feature pauses: texts until the next day or the 1st of the month, assistant messages until the 1st, and uploads until you free up space. See your use in Settings → Plan & usage.

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